Version 1.0 – Effective 03 May 2025
Who We Are
Bondsmore Financial Services Limited ("Bondsmore", "we", "us", "our") is the data controller for personal data processed via our website https://bondsmorefs.co.uk (the "Site") and during delivery of our brokerage and advisory services (the "Services").
Company number: 15202173. Registered office:960 Capability Grn, Luton LU1 3PE.
Contact: info@bondsmorefs.co.uk | 03456462628.
The Data We Collect
| Category |
Examples |
| Identification |
name, date of birth, photo ID, National Insurance number |
| Contact |
postal address, email, phone |
| Business |
company name, registration number, trading history |
| Financial |
bank statements, accounts, tax returns, income, liabilities |
| Credit |
credit scores, borrowing history |
| Technical |
IP address, browser type, device identifiers, cookies |
| Marketing |
preferences, campaign engagement |
We do not collect special category data unless you volunteer it and it is needed for a funding application.
How We Collect Data
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Forms and documents you provide
-
Email, telephone and video calls
-
Lender and credit‑reference agencies ("CRAs")
-
Public sources (Companies House, HM Land Registry)
-
Cookies and analytics tools when you use the Site
Why We Use Your Data (Lawful Bases)
| Purpose |
Lawful basis |
| Assess and arrange funding |
Contract performance |
| Verify identity, prevent fraud |
Legal obligation |
| Register and manage your account |
Contract performance |
| Comply with FCA, AML and tax rules |
Legal obligation |
| Internal record keeping, auditing |
Legitimate interests |
| Improve Services and Site |
Legitimate interests |
| Send marketing |
Consent or legitimate interests |
| Defend legal claims |
Legitimate interests |
Automated Decisions
Some lenders use automated credit scoring. You have the right to:
-
request human review;
-
express your viewpoint;
-
contest the decision.
Who We Share Data With
-
Lenders, investors and finance platforms
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CRAs and fraud‑prevention agencies
-
Professional advisers (lawyers, accountants)
-
IT, cloud, payment and analytics providers
-
Regulators, courts and law‑enforcement bodies where required
We never sell personal data.
International Transfers
We store most data in the UK or EEA. Where we or our suppliers transfer data outside this area we rely on:
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Adequacy regulations;
-
UK Addendum to EU Standard Contractual Clauses;
-
or another recognised safeguard.
Cookies and Similar Technologies
The Site uses:
-
Essential cookies – enable basic functions;
-
Analytics cookies – gather usage statistics;
-
Advertising cookies – tailor ads on third‑party sites. You can disable cookies in your browser. Some features may stop working. See our separate Cookie Policy for details.
Retention Periods
| Data type |
Typical retention |
| Client files and funding applications |
6 years after relationship ends |
| AML and KYC records |
5 years after last transaction |
| Marketing consent records |
while consent remains valid + 2 years |
| Cookie identifiers |
13 months (analytics) |
Longer periods may apply where law or litigation requires.
Security Measures
-
SSL encryption for Site traffic
-
Multi‑factor authentication for staff access
-
ISO‑27001‑compliant UK data centre hosting
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Regular penetration testing and patching
Despite measures, internet transmission is never fully secure.
Your Rights
You can:
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access a copy of your data;
-
correct inaccurate data;
-
erase data (when no legal ground to keep it);
-
restrict processing;
-
object to processing based on legitimate interests;
-
port data to another provider;
-
withdraw consent at any time.
Email dpo@bondsmorefs.co.uk. We respond within one month.
Complaints
If you are unhappy, contact our Data Protection Officer first. You may also complain to the Information Commissioner’s Office: https://ico.org.uk | 0303 123 1113.
Cookies and Tracking
We use essential, analytics and advertising cookies. The Cookie Policy explains categories, retention periods and how to disable cookies.
Changes to This Policy
We may update this policy. We post the new version on the Site and, where material, notify you by email. Check this page regularly.