Privacy Policy

Version 1.0 – Effective 03 May 2025

Who We Are

Bondsomre Financial Services Limited ("Bondsomre", "we", "us", "our") is the data controller for personal data processed via our website https://bondsomre.co.uk (the "Site") and during delivery of our brokerage and advisory services (the "Services").

Company number: 15202173. Registered office:960 Capability Grn, Luton LU1 3PE.

Contact: info@bondsomre.co.uk | 01582 342899.

The Data We Collect

CategoryExamples
Identificationname, date of birth, photo ID, National Insurance number
Contactpostal address, email, phone
Businesscompany name, registration number, trading history
Financialbank statements, accounts, tax returns, income, liabilities
Creditcredit scores, borrowing history
TechnicalIP address, browser type, device identifiers, cookies
Marketingpreferences, campaign engagement

We do not collect special category data unless you volunteer it and it is needed for a funding application.

How We Collect Data

  1. Forms and documents you provide

  2. Email, telephone and video calls

  3. Lender and credit‑reference agencies ("CRAs")

  4. Public sources (Companies House, HM Land Registry)

  5. Cookies and analytics tools when you use the Site

Why We Use Your Data (Lawful Bases)

PurposeLawful basis
Assess and arrange fundingContract performance
Verify identity, prevent fraudLegal obligation
Register and manage your accountContract performance
Comply with FCA, AML and tax rulesLegal obligation
Internal record keeping, auditingLegitimate interests
Improve Services and SiteLegitimate interests
Send marketingConsent or legitimate interests
Defend legal claimsLegitimate interests

Automated Decisions

Some lenders use automated credit scoring. You have the right to:

  1. request human review;

  2. express your viewpoint;

  3. contest the decision.

Who We Share Data With

  1. Lenders, investors and finance platforms

  2. CRAs and fraud‑prevention agencies

  3. Professional advisers (lawyers, accountants)

  4. IT, cloud, payment and analytics providers

  5. Regulators, courts and law‑enforcement bodies where required

We never sell personal data.

International Transfers

We store most data in the UK or EEA. Where we or our suppliers transfer data outside this area we rely on:

  1. Adequacy regulations;

  2. UK Addendum to EU Standard Contractual Clauses;

  3. or another recognised safeguard.

Cookies and Similar Technologies

The Site uses:

  • Essential cookies – enable basic functions;

  • Analytics cookies – gather usage statistics;

  • Advertising cookies – tailor ads on third‑party sites. You can disable cookies in your browser. Some features may stop working. See our separate Cookie Policy for details.

Retention Periods

Data typeTypical retention
Client files and funding applications6 years after relationship ends
AML and KYC records5 years after last transaction
Marketing consent recordswhile consent remains valid + 2 years
Cookie identifiers13 months (analytics)

Longer periods may apply where law or litigation requires.

Security Measures

  • SSL encryption for Site traffic

  • Multi‑factor authentication for staff access

  • ISO‑27001‑compliant UK data centre hosting

  • Regular penetration testing and patching

Despite measures, internet transmission is never fully secure.

Your Rights

You can:

  • access a copy of your data;

  • correct inaccurate data;

  • erase data (when no legal ground to keep it);

  • restrict processing;

  • object to processing based on legitimate interests;

  • port data to another provider;

  • withdraw consent at any time.

Email dpo@bondsomre.co.uk. We respond within one month.

Complaints

If you are unhappy, contact our Data Protection Officer first. You may also complain to the Information Commissioner’s Office: https://ico.org.uk | 0303 123 1113.

Cookies and Tracking

We use essential, analytics and advertising cookies. The Cookie Policy explains categories, retention periods and how to disable cookies.

Changes to This Policy

We may update this policy. We post the new version on the Site and, where material, notify you by email. Check this page regularly.